Lampsy® says my phone may not be secure

What it means

Lampsy® found signs that this phone was rooted (Android) or jailbroken (iPhone), or that it has software that can change how other apps work, such as Xposed, Frida or Substrate. On a phone like this, other apps can get around the protections that keep Lampsy®'s data private.

Why it matters

Lampsy® holds health information, videos of the room and your emergency contacts. On a modified phone, other apps can read or change that data more easily.

What causes it

Root tools such as Magisk or SuperSU, an "su" file on the phone, a jailbreak, or a hooking tool. Developer options, USB debugging, test builds and mock location don't cause it.

What you can do

• Use Lampsy® on a phone that hasn't been modified.
• If you rooted or jailbroke this phone yourself, you can undo it, usually by restoring the phone's official software. Back up your data first.
• If you didn't modify the phone, or think the message is a mistake, email support@lampsyhealth.com with the phone's model and system version.

When it appears

Once. It appears again only if Lampsy® finds something different, for example a hooking tool on a phone it already warned about.