Last Updated: June 18, 2025
Lampsy Health (“Lampsy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our website lampsyhealth.com. We comply with the General Data Protection Regulation (EU Regulation 2016/679) and Portuguese Law no. 58/2019.
Who We Are
Lampsy Health, Lda. is a health technology startup headquartered in Lisbon, Portugal. We act as the “data controller” under GDPR, meaning we determine how and why your personal data is processed.
Data Controller:
Lampsy Health LDA
Avenida das Forças Armadas, 107, 6º esq
Contact: privacy@lampsyhealth.com
Scope of This Policy
This policy applies to all personal data collected via our website, including:
Contact form submissions
Newsletter subscriptions
Use of cookies and tracking tools
Analytics and marketing integrations (Elementor, Google Site Kit, Facebook Pixel, Hotjar)
It does not apply to external websites linked from ours.
What Data We Collect
Information You Provide to Us
When you use our contact forms, sign up for updates, or communicate with us, we may collect:
Your name
Email address
Any message or preference you share voluntarily
Information We Collect Automatically
We use cookies and pixels that collect:
Your IP address, device, and browser
Your browsing activity on our website
Referral URLs and timestamps
Analytics on pages viewed, time spent, and click behavior
We only activate non-essential cookies with your consent.
Cookies and Tracking Tools
At Lampsy Health, we believe in being transparent about how we use cookies and similar technologies. This section explains what cookies are, how we use them, and how you can manage your preferences. Our use of cookies complies with the General Data Protection Regulation (GDPR) and Portugal’s Law no. 58/2019.
What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to site owners and third-party services.
Cookies allow us to remember your actions and preferences over time — such as login sessions, language settings, or how you navigate our website. They can also be used for performance analytics or to deliver personalized advertising, depending on your choices.
Why We Use Cookies
We use cookies for several important purposes:
To ensure the site functions correctly (e.g., remembering your cookie settings, loading pages via Elementor).
To understand how visitors use our site, via anonymized usage patterns collected through Google Site Kit (Analytics and Search Console).
To personalize advertising experiences, through Meta’s Facebook Pixel, where consent is provided.
To comply with legal and security standards, including documenting and honoring your cookie choices.
We never use cookies to collect sensitive personal information without your explicit consent.
Categories of Cookies We Use
Strictly Necessary Cookies
These are essential for the operation of the website. They enable core functionality such as security, network management, and accessibility. These cookies are always active and cannot be disabled through our consent tools.
Examples include:
Cookie preference storage
Elementor session tracking (layout rendering)
Security and login management
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics (via Site Kit) to gather this data, which may include session duration, page views, bounce rates, and device types.
These cookies are only activated after you give your consent.
Marketing and Targeting Cookies
With your permission, we may use marketing tools to help us understand the impact of our communication and make sure the messages we share are useful and relevant. These technologies allow us to understand general trends, such as whether someone who visited our website later saw one of our awareness campaigns.
Marketing cookies are completely optional and disabled by default unless you opt in.
How You Manage or Withdraw Consent
When you visit our website, you will see a cookie banner that gives you full control over which categories of cookies you accept. You can:
Accept all cookies
Reject non-essential cookies
Customize preferences per category
Your choice will be stored for 12 months, after which we’ll ask again for consent. You may change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of our website.
You can also manage cookies through your browser settings to delete or block existing cookies.
Withdrawing Consent:
Email Subject: Privacy Request
Email Body:
Dear Lampsy Health Team,
I hereby withdraw my consent for the processing of my personal data as described in your Privacy Statement. Please confirm:
Deletion of my contact details (email: general@lampsyhealth.com )
Cessation of all processing activities related to my data
Sincerely,
[Your Full Name]
If you have questions or comments about this policy, or if you want to exercise any of your rights above, you may:
Email us at general@lampsyhealth.com
Third-Party Cookies
Cookies can also be distinguished, based on the entity that places them, as:
Own Cookies: these are Cookies placed by Lampsy Health, through equipment or domains.
Third-party Cookies: these are Cookies sent to your device by third parties, i.e. websites other than the owners of the website you are using.
How and Why We Use Your Data
We process personal data to:
Respond to inquiries
Improve website performance and usability
Analyze traffic and optimize content
Deliver marketing content where consent is given
Comply with legal obligations
Legal bases include your consent, our legitimate interests in operating the website, and legal compliance with Portuguese and EU law.
Who We Share Your Data With
Your data may be shared with service providers that help us run the website:
Google Ireland Limited – for analytics and site performance
Meta Platforms Ireland Limited – for advertising (if consented)
Web hosting and email providers under strict confidentiality
All vendors are bound by GDPR-compliant data processing agreements.
International Transfers
Some of our providers (e.g. Google, Meta) may transfer data outside the EU. These transfers are safeguarded through mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Data Retention
We retain your personal data only as long as necessary for the purposes stated:
Contact submissions: up to 2 years
Analytics data: 14 to 26 months
Legal records: up to 6 years, as required under Portuguese law
Once the retention period ends, data is securely deleted or anonymized.
Your Rights Under GDPR
You have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data
Restrict or object to certain types of processing
Withdraw consent at any time
Receive your data in a portable format
File a complaint with the CNPD (www.cnpd.pt)
To exercise your rights, email contact@lampsyhealth.com.
. How We Protect Your Data
We implement physical, digital, and procedural safeguards to ensure the security of your personal information, including:
SSL encryption (HTTPS)
Secure cloud infrastructure
Internal access controls and limited employee access
Breach notification procedures as required by law
. Children's Privacy
Our services and communications are directed at adults. We do not knowingly collect personal information from children under 16 years of age. If you believe a child has inadvertently provided us with data, please contact us immediately so we can take appropriate action.
. Changes to This Policy
We may occasionally update this notice to reflect changes in our practices or legal requirements. When we make significant changes, we will:
Post the updated notice with a clear revision date.
The “Last Updated” date at the top of this notice indicates when the most recent revisions were made.
